What Can I Do If I Get Authentication Errors during Email Retrieval?

Answer:

Some email servers such as GMail, Hotmail, Outlook.com, or Microsoft 365 are preset for two-factor authentication. Also, often not all protocols are enabled, and you may need to extend the settings here.

Notes on GMail:
Use POP3/SSL, as IMAP/SSL often causes problems.
You have to create an app password and use it in the PDF-Mapper configuration as the mail user’s password.

Serverpop.gmail.com
Port995
ProtocolPOP3/SSL

Notes on Microsoft 365:
Use IMAP/SSL, POP3/SSL is disabled by default.
You must create an app password and use it as the mail user password in the PDF-Mapper configuration.

Serveroutlook.office365.com
Port993
ProtocolIMAP/SSL

More Information:

  • Contact Form: Link

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